Refund policy
Refund & Return Policy
Effective Date: August 23, 2026
At REGISTRY™, every piece is produced with care and inspected before shipping. Because many of our products are released in limited quantities, all sales are final.
Returns
We do not accept returns for:
- Incorrect size selected at checkout
- Change of mind
- Preference changes after delivery
- Normal wear and tear
Please review our sizing guide carefully before placing your order.
Refunds & Exchanges
Refunds or exchanges are only offered if the mistake was made by REGISTRY™. This includes:
- Receiving the wrong item
- Receiving the wrong size
- Receiving the wrong colorway
- Receiving a damaged item caused before shipment
If this happens, please contact us within 7 days of delivery with:
- Your order number
- Photos of the item
- A brief description of the issue
Our team will review your request and work to resolve it as quickly as possible.
Pre-Orders
Pre-order items are made specifically for our customers. Because of this, pre-order sales are final and cannot be canceled or refunded once production has begun.
Estimated shipping times for pre-orders are approximately 2–3 weeks.
Lost or Delayed Packages
Once your order has been shipped and tracking has been provided, shipping times are the responsibility of the carrier. If you experience an issue with delivery, please contact us and we’ll do our best to assist you.
Contact Us
For any questions regarding your order, please contact us through:
We appreciate your support and thank you for choosing REGISTRY™.